MyPingSub Privacy Policy
Last Updated: 30-07-2025
Welcome to MyPingSub. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription management platform for digital services.
1. Information We Collect
We collect information to provide better services to our users:
- Account Information: When you create an account, we collect your name, email address, phone number, and other registration details.
- Subscription Data: Information about the services you subscribe to through our platform.
- Device Information: We collect device-specific information such as your hardware model, operating system version, and mobile network information.
- Usage Data: Information about how you use our services, including the time, frequency, and duration of your activities.
- Location Information: With your permission, we may collect information about your approximate location.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our subscription management services
- Process your subscription requests and manage your account
- Send you service-related communications
- Personalize your experience with our platform
- Ensure the security of our services
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our platform (e.g., hosting, analytics, customer support).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with any merger or sale of company assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit using SSL/TLS
- Secure servers with restricted access
- Regular security audits
However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary:
- To provide you with our services
- To comply with legal obligations
- To resolve disputes
- To enforce our agreements
6. Your Rights and Choices
You will have rights regarding your personal information:
- Access, correct, or delete your information
- Object to or restrict processing of your data
- Withdraw consent (where applicable)
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at support@mypingsub.com.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@mypingsub.com
Address: No8 Onuato Street Enugu Nigeria